About our eLearning Program

We have repeatedly been asked about online learning options for practice managers, nurses and administrative staff. ​ We are delighted to launch not only our bite sized but detailed eLearning modules that will provide you with opportunities to deep-dive into the topics that interest you the most, but also our Small Group Learning Program which provides a rich and extending learning environment which is appropriate no matter your level of experience. How are we different from other programs? We focus on the operational and practical knowledge required for effective medical practice management - not just the business theories. You will learn how you can implement or update systems at YOUR practice to elevate your performance and enhance business success. We do this by tapping into many decades of industry expertise to bring you up to date and relevant courses. ​ With a rapidly expanding curriculum, we cover all the key areas of practice management responsibility. ​ For PHNs, we offer customised and bespoke training programs that meet your cohort's needs and your budget. Contact us for more information. ​Our courses are available as stand-alone units, or you can supplement your training with additional features!

  • INCLUDED IN ALL eLEARNING MODULES

  • eLearning content including video explainers, tips, tricks, resources, downloads and links

  • ADDITIONAL FEATURES INCLUDED IN THE SMALL GROUP LEARNING PROGRAM

  • Small Group Learning (Zoom) meetings. Attend up to 4 peer sessions to deepen your knowledge and share experiences. Here you will get to 'deep dive' the learning topics to elevate your performance, embed your knowledge and implement changes at your practice. These meetings are friendly, supportive and interactive - bring your stories, successes and challenges and learn from your peers.

  • 30 minute individual coaching sessions with an expert facilitator. Bring your questions, issues & challenges for deeper discussion and problem solving

What our course participants say...

Your feedback is appreciated!

5 star rating

Leadership in Practice

Jane Garrett

A great overview of leadership and management

A great overview of leadership and management

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5 star rating

Perfect title description

Louise Purtell

I felt this course was very well presented and informative. Sufficient detail was provided without extending the length of the course too much. I loved that ...

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I felt this course was very well presented and informative. Sufficient detail was provided without extending the length of the course too much. I loved that I could come and go as time permitted and easily pick up where I left off. Also pausing came in very handy so I could maintain availability to staff. I look forward to completing further modules of interest in the future.

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5 star rating

RACGP Standard 3 - Practice Governance & Management!

Cassandra Kalkerup

Riwka is a very good presenter. She is clear in her explanations and analogies which make understanding easier. I love the way she is breaking things down.

Riwka is a very good presenter. She is clear in her explanations and analogies which make understanding easier. I love the way she is breaking things down.

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5 star rating

Pandemic planning

Heather James

Very good and interesting

Very good and interesting

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5 star rating

Staff Performance Management

Siham Ibrahim

I found it to be very informative and clear.

I found it to be very informative and clear.

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5 star rating

Great resources and easy to use

Char MacDonald

Easily explained and user friendly. Takes all the hard work out and breaks it down.

Easily explained and user friendly. Takes all the hard work out and breaks it down.

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4 star rating

Pandemic Planning was useful

Margot Davis

5 star rating

Staff Performance Management

Liezle Jenkins

Thank you, I found this very informative. Will help me set this up and follow some structure

Thank you, I found this very informative. Will help me set this up and follow some structure

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5 star rating

Business planning made easy

Riwka Hagen

I've been struggling with how to format a business plan and didn't really know where to start. Now I have all the tools to be able to finish it. This is exce...

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I've been struggling with how to format a business plan and didn't really know where to start. Now I have all the tools to be able to finish it. This is excellent!

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5 star rating

Informative!

Joanne Manson

A well-rounded and informative module. Thank you

A well-rounded and informative module. Thank you

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5 star rating

Pandemic Planning

Jason Lee

Very useful

Very useful

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Courses | Modules | Webinars | Resources

More content coming soon!

Enrolling through your PHN?

Use unique links!

If your PHN has offered course registrations, you will have received a unique URL for your course. Please use those links to apply coupon codes. We would be delighted to work with all PHNs to bring these courses to you.