Staff Performance Management
Performance management is one of the most difficult aspects of a Practice Manager's role. Join us for a step-by-step guide on how to implement a performance framework and deal with difficult staff performance issues.
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I really liked how digestible each topic was with the videos and great resources to support/reinforce the learning. I was already pretty experienced in staf...
Read MoreI really liked how digestible each topic was with the videos and great resources to support/reinforce the learning. I was already pretty experienced in staff performance but pulled a few new nuggets from this program and it was a wonderful refresher to make sure my practices were not getting outdated. I really look forward to the small group discussion on this topic as well.
Read LessThank you, I found this very informative. Will help me set this up and follow some structure
Thank you, I found this very informative. Will help me set this up and follow some structure
Read LessI found it to be very informative and clear.
I found it to be very informative and clear.
Read LessInformation good, templates excellent
Information good, templates excellent
Read LessI really liked how digestible each topic was with the videos and great resources to support/reinforce the learning. I was already pretty experienced in staf...
Read MoreI really liked how digestible each topic was with the videos and great resources to support/reinforce the learning. I was already pretty experienced in staff performance but pulled a few new nuggets from this program and it was a wonderful refresher to make sure my practices were not getting outdated. I really look forward to the small group discussion on this topic as well.
Read Lesshelpful information and resources
helpful information and resources
Read LessWas a very informative course with a lot of excellent information.
Was a very informative course with a lot of excellent information.
Read LessThis is a great course, and really helpful to give and overview on managing people using the correct processes.
This is a great course, and really helpful to give and overview on managing people using the correct processes.
Read LessAbout this course
Course Updates | Change Log
How to use this course
Before we begin...
Staff Performance Management | Learning Guide
Overview
FREE PREVIEWWhy is Performance Management difficult?
Discussion with Jen | Why is Performance Management Difficult?
FREE PREVIEWStaff performance management framework
Discussion with Jen | Developing a performance management framework
Performance Planning and Components
Key Performance Indicators - KPIs
Managing Staff Performance
Discussions with Jen | Everyday staff performance management
Structured Performance Reviews
Discussions with Jen | Structured Performance Reviews
When things get tricky...
Preparing for difficult conversations
Meeting logistics
Successful conversations
After the meeting
Discussions with Jen | Managing poor staff performance
Your practice's culture
Staffing ratios