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Found the information invaluable. I now have a much clearer vision of what I should be achieving.
Found the information invaluable. I now have a much clearer vision of what I should be achieving.
Read LessThis was a great course, particularly if you are new to Practice Management. It was a great opportunity to get advice from a seasoned professional in Riwka, ...
Read MoreThis was a great course, particularly if you are new to Practice Management. It was a great opportunity to get advice from a seasoned professional in Riwka, but also have conversations with other Practice Managers that are dealing with the same challenges.
Read LessI found the course to be of great benefit to my newly appointed role as Practice Co-Ordinator and will be able to refer back to it for ongoing and future req...
Read MoreI found the course to be of great benefit to my newly appointed role as Practice Co-Ordinator and will be able to refer back to it for ongoing and future requirements of the role. Very well done.
Read LessExcellent short course for beginners into Practice Management, Riwka explains things very clearly
Excellent short course for beginners into Practice Management, Riwka explains things very clearly
Read LessExcellent resources
Excellent resources
Read LessReally helpful and well put together, thank you.
Really helpful and well put together, thank you.
Read LessVery happy with how everything is set out, Riwka is fabulous in the group sessions. Looking forward to my coaching session.
Very happy with how everything is set out, Riwka is fabulous in the group sessions. Looking forward to my coaching session.
Read LessAbout this course
Course Updates | Change Log
How to use this course
Before we begin...
Introduction
Mission, Vision & Values
Strategy & Business
Finance
Revenue Sources
Medicare
DVA | Department of Veterans Affairs Services
Expenditure Items
Benchmarks for GPs
Key Performance Indicators KPIs
Innovation
2023-2024 Summer Planning Toolkit | RACGP
Organisational Culture
Leadership & Management
Staffing, Recruitment & Retention
Staff Performance Management & Communication
Patient Care & Services
Empathy | Patient Centred Care
Streamline for Success
Policies & Procedures
Computer Systems
Marketing & Promotion
Building & Infrastructure
Accreditation & Compliance
Quality Improvement Basics
What else?
BONUS | Learners Guide. This guide is a supplementary guide for this learning unit.
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