Enrolment options

Choose the payment plan that best meets your needs here. Both options provide 12 months access.

Included in this Course

This eLearning program provides an immersive experience and will take your skill and knowledge to the next level!

  • This eLearning module!

  • Small Group Learning (Zoom) meeting(s). Attend 1 or more peer sessions to deepen your knowledge and share experiences

  • 30 minute individual coaching session with an expert facilitator. Bring your questions, issues & challenges for deeper discussion and problem solving

Course participants say...

5 star rating

Informative

Kelly Molan

Found the information invaluable. I now have a much clearer vision of what I should be achieving.

Found the information invaluable. I now have a much clearer vision of what I should be achieving.

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5 star rating

Very useful course

Melanie Maycock

This was a great course, particularly if you are new to Practice Management. It was a great opportunity to get advice from a seasoned professional in Riwka, ...

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This was a great course, particularly if you are new to Practice Management. It was a great opportunity to get advice from a seasoned professional in Riwka, but also have conversations with other Practice Managers that are dealing with the same challenges.

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5 star rating

Very well

Allison Woodley

I found the course to be of great benefit to my newly appointed role as Practice Co-Ordinator and will be able to refer back to it for ongoing and future req...

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I found the course to be of great benefit to my newly appointed role as Practice Co-Ordinator and will be able to refer back to it for ongoing and future requirements of the role. Very well done.

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5 star rating

Great course

Karena Holyland

Very happy with how everything is set out, Riwka is fabulous in the group sessions. Looking forward to my coaching session.

Very happy with how everything is set out, Riwka is fabulous in the group sessions. Looking forward to my coaching session.

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5 star rating

Management Fundamentals

Gail Witting

Excellent short course for beginners into Practice Management, Riwka explains things very clearly

Excellent short course for beginners into Practice Management, Riwka explains things very clearly

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5 star rating

A very good overview

Les Miller

Excellent resources

Excellent resources

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5 star rating

Really helpful and well put together

Emma Ebery

Really helpful and well put together, thank you.

Really helpful and well put together, thank you.

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5 star rating

Great course

Karena Holyland

Very happy with how everything is set out, Riwka is fabulous in the group sessions. Looking forward to my coaching session.

Very happy with how everything is set out, Riwka is fabulous in the group sessions. Looking forward to my coaching session.

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5 star rating

Great

Merrilea Taylor

Was very informative

Was very informative

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Course curriculum

    1. About this course

    2. Course Updates | Change Log

    3. How to use this course

    4. Before we begin...

    1. Introduction

    2. Mission, Vision & Values

    3. Strategy & Business

    4. Finance

    5. Revenue Sources

    6. Medicare

    7. Expenditure Items

    8. Benchmarks for GPs

    9. Key Performance Indicators KPIs

    10. Innovation

    1. Organisational Culture

    2. Leadership & Management

    3. Staffing, Recruitment & Retention

    4. Staff Performance Management & Communication

    1. Patient Care & Services

    2. Empathy | Patient Centred Care

    3. Streamline for Success

    4. Policies & Procedures

    5. Computer Systems

    6. Marketing & Promotion

    7. Building & Infrastructure

    1. Accreditation & Compliance

    2. Quality Improvement Basics

    3. What else?

    1. BONUS | Learners Guide. This guide is a supplementary guide for this learning unit.

About this course

  • $400.00
  • 34 lessons
  • 2 hours of video content